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Loss Mitigation Option

Short Sale

Sell for less than the loan balance with servicer approval

Exit with protectionDebt resolved for less than owed, with servicer consent

What this option is

A short sale applies when the property is worth less than the mortgage balance. The servicer and investor must approve accepting less than full payoff. It resolves the debt without a foreclosure on your record and often produces relocation assistance, but it requires a full financial package and patience.

How it works

  1. 1

    You document a hardship and demonstrate that you cannot sustain the loan and that the property is worth less than the balance.

  2. 2

    You list the property and obtain a bona fide arm's-length offer from an unrelated buyer.

  3. 3

    You submit a short sale package with the purchase agreement, HUD-1 or estimated settlement statement, and your financial documentation.

  4. 4

    The servicer orders a valuation, then the investor and any mortgage insurer review the offer against their loss thresholds.

  5. 5

    If approved, an approval letter issues with conditions, a closing deadline, and terms addressing any deficiency.

Eligibility considerations

These are the factors servicers weigh. They are considerations rather than a guarantee, and investor rules vary by loan type.

  • The property is worth less than the total secured debt.
  • A documented hardship that makes the current payment unsustainable.
  • An arm's-length transaction, meaning the buyer is not a relative, business partner, or straw purchaser.
  • Junior lienholders willing to accept a negotiated payoff, since each holds veto power in practice.
  • No competing requirement to complete a modification review first under the investor's waterfall.

Required documents

Submit every page of every document. Incompleteness, not ineligibility, is the leading cause of denial.

  • 01Short sale application or borrower response package
  • 02Signed hardship letter
  • 03Two months of pay stubs and two months of bank statements
  • 04Two years of tax returns with all schedules
  • 05Listing agreement and MLS history
  • 06Executed purchase agreement with buyer proof of funds
  • 07Estimated closing or settlement statement
  • 08Arm's-length affidavit signed by all parties
  • 09Junior-lien payoff statements and HOA statements
  • 10Authorization allowing your agent and this program to communicate with the servicer
Upload these in the Document Center

Cautions and common traps

  • Confirm in writing whether the servicer waives any deficiency balance. Waiver is not automatic in every case.
  • Forgiven debt may carry tax consequences. Consult a CPA or tax attorney; this program does not give tax advice.
  • Junior lienholders can block the sale over relatively small amounts. Engage them early.
  • A short sale approval letter has a hard closing deadline. Missing it can require the entire review to restart.

Start short-sale intake

Tell us about your situation and we will assess whether short sale is realistic for you, and what else may fit. There is no fee for this review.

Providing this date moves your case into emergency triage automatically.

A rough figure is fine. This drives whether equity-based options apply.

No fee to homeowners. You will receive a reference code immediately.