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Loss Mitigation Option

Forbearance

Temporarily pause or reduce payments during a short-term hardship

Keep the homeShort-term relief, with a required exit plan

What this option is

Forbearance temporarily suspends or reduces your monthly payments for a defined period while you recover from a short-term hardship such as job loss, illness, or a natural disaster. Payments are not forgiven; the critical question is always how the paused amount will be repaid at the end of the plan.

How it works

  1. 1

    You document a temporary hardship and request a forbearance period, commonly three to six months with possible extensions.

  2. 2

    During forbearance, payments are reduced or suspended and the servicer generally suspends late fees and foreclosure activity.

  3. 3

    Before the plan ends, you and the servicer agree on an exit: reinstatement, a repayment plan, a payment deferral, or a modification.

  4. 4

    Disaster-related forbearance under federal programs may follow expedited rules with limited documentation.

Eligibility considerations

These are the factors servicers weigh. They are considerations rather than a guarantee, and investor rules vary by loan type.

  • A temporary hardship with a reasonably foreseeable end, such as short-term disability or a documented layoff.
  • A realistic expectation that income will resume, since forbearance defers rather than reduces the debt.
  • For disaster forbearance, the property is in a federally declared disaster area or was directly affected.
  • The loan type permits forbearance under the applicable investor or insurer guidelines.

Required documents

Submit every page of every document. Incompleteness, not ineligibility, is the leading cause of denial.

  • 01Written hardship explanation with the expected duration
  • 02Termination or layoff notice, or unemployment benefit award letter
  • 03Medical documentation or disability determination, where applicable
  • 04Insurance claim documentation and FEMA registration for disaster cases
  • 05Recent bank statements demonstrating the income interruption
Upload these in the Document Center

Cautions and common traps

  • Never accept forbearance without confirming in writing how the paused payments will be repaid.
  • A lump-sum reinstatement demand at the end of forbearance is the most common trap. Ask specifically whether deferral is available.
  • Forbearance can be reported to credit bureaus depending on the program and the servicer.
  • Escrow shortages accumulate during forbearance and typically raise your payment afterward.

Request forbearance assistance

Tell us about your situation and we will assess whether forbearance is realistic for you, and what else may fit. There is no fee for this review.

Providing this date moves your case into emergency triage automatically.

A rough figure is fine. This drives whether equity-based options apply.

No fee to homeowners. You will receive a reference code immediately.